Shipping policy

Last updated: October 2026

At TREADICO, we are committed to delivering your order safely and efficiently. This Shipping Policy explains how we process, dispatch, and deliver orders across Pakistan.

1. Nationwide Delivery

We currently offer delivery across Pakistan, subject to courier service availability.

Orders are delivered to the address provided during checkout. Please make sure your name, phone number, city, and complete delivery address are correct.

2. Order Processing

Orders are normally processed within 1–2 working days after order confirmation.

Once your order has been packed and handed over to our courier partner, you will receive your tracking information through the contact details provided with your order.

During sales, holidays, or periods of high order volume, processing may take slightly longer.

3. Delivery Time

Estimated delivery times within Pakistan:

Location Estimated Delivery
Major Cities 2–4 working days
Other Cities 3–5 working days
Remote Areas 5–7 working days

Delivery times are estimates and are not guaranteed delivery dates. Actual delivery may vary depending on the courier, weather, public holidays, remote locations, or circumstances outside our control.

4. Shipping Charges

Applicable shipping charges will be shown during checkout or communicated before dispatch.

From time to time, TREADICO may offer free shipping promotions on selected products or orders.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders and locations.

For COD orders, payment is made directly to the courier at the time of delivery.

We may contact you by phone or WhatsApp to confirm your order before dispatch.

6. Order Tracking

Once your order has been dispatched, we will provide a tracking number or tracking information through the contact details associated with your order.

Please allow some time for the courier's tracking system to update after dispatch.

7. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information.

TREADICO is not responsible for delays or failed deliveries caused by:

  • Incorrect or incomplete addresses

  • Incorrect phone numbers

  • Customer unavailability

  • Refusal to accept the parcel

  • Failure to respond to courier calls

If an order is returned to us because of an incorrect address or failed delivery, additional shipping charges may apply if the order needs to be shipped again.

8. Delayed Deliveries

Although we work with courier partners to deliver orders on time, delays can occasionally occur because of:

  • Weather conditions

  • Public holidays

  • Courier delays

  • Road closures

  • High-volume periods

  • Security or operational issues

  • Other circumstances beyond our control

We will do our best to assist you if your shipment is delayed.

9. Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, please contact us as soon as possible.

Please provide your order number and clear photos/videos of the issue so we can review it and arrange an appropriate solution.

10. International Shipping

At this time, TREADICO primarily ships within Pakistan.

International shipping may be introduced in the future. If international shipping becomes available, applicable shipping charges, customs duties, taxes, and delivery requirements will be communicated separately.

11. Contact Us

If you have questions about your shipment or need help tracking your order, please contact TREADICO through the contact information provided on our website.

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